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Building Division

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1. When and why do I need a building permit?

Building permits are required by state law and are intended to protect the safety and welfare of property owners and the general public. Florida State Statute 553.79 makes it illegal “to construct, erect, alter, modify, repair, or demolish any building within this state without first obtaining a permit.” Other types of work requiring permits include but are not limited to fences, driveways, decks, docks, pools and seawalls.

To determine if a permit is required for your project, call the Building Department at 561-841-3365.

2. How long will it take for my permit to get approved?

Permit approval time varies depending on the type of work being proposed, the number of review types required based on the scope of work, and other factors including the number of permits already submitted for review that are still pending. If corrections are necessary for approval, the corrections will be processed in the overall order received (not moved to the front of the line). Please call 561-841-3365 for more information.

3. How much does the permit cost?

Permit fees are based on the value of the job (contract price) and the fee schedule. Other factors can affect the total fees due including fire plan review fees, State surcharges, the number of subcontractors, and impact fees. Please call 561-841-3365 for more information.

4. Can I begin work/demo prior to the permit being issued?

No. The building permit must be issued prior to any work being performed. Penalties apply for any work commenced prior to the issuance of a building permit. Please call 561-841-3365 for more information.

5. Can I submit a building permit application online, via facsimile, or mail?

All permit applications must be submitted in person at the Building Department Office in The Shops at Village Square:
420 U.S. Highway 1
Suite # 21
North Palm Beach, FL 33408

Please call 561-841-3365 for more information.

6. How do I schedule inspections and inspection times once I have my permit?

You can schedule the required inspections by calling 561-841-3365 prior to 4 p.m. the business day before the requested day. On the day of the inspection between 7 am and 8 am, you can speak with the inspector to get an approximate arrival time.

If you do not schedule an inspection in advance, a same-day inspection fee of $75 per inspection is required and must be paid in advance. Same-day inspections will be accommodated and scheduled subject to availability.

7. Can the Building Department recommend a good contractor?

No. The Building Department cannot recommend contractors. Please call 561-841-3365 for more information.

8. Does the Building Department have copies of my house/condo plans?

The Building Department does have records of past permits and plans in some cases. Please call 561-841-3365 to make a request.

9. Why do I need to have a copy of my contract?

The Building Department needs to make sure that the owner is aware of what work is being performed. This is also needed for the basis of a true value of the construction.

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Business Tax Receipts

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1. What is a “Business Tax Receipt” (formerly known as “Occupational License”) and when do I need one?

A Business Tax Receipt is an annual tax levied for the privilege of operating any business within the limits of the Village of North Palm Beach. The tax is required pursuant to Florida Statute 205 and applies to any business located in North Palm Beach whether at a commercial location or operated out of a residence. Please call 561-841-3365 for more information.

2. If I already have a Business Tax Receipt from Palm Beach County, do I need one from the Village of North Palm Beach as well?

Yes. If your business is physically located in the Village of North Palm Beach, you are required to have a Business Tax Receipt from both the Village of North Palm Beach and Palm Beach County. Please call 561-841-3365 for more information.

3. If my business is located outside of North Palm Beach, do I need a Business Tax Receipt from the Village of North Palm Beach to perform work inside Village limits?

No. Only businesses physically located in the Village of North Palm Beach are required to pay a Business Tax Receipt to the Village. However, most businesses operating within Village limits must register with the Village of North Palm Beach to work here.

Contractors, landscapers, pool service companies among others must register each year to be in compliance with registration requirements. Call the Building Department at 561-841-3365 for more information.

4. How much does a Business Tax Receipt cost, and when is it due?

Business Tax Receipts are based on the type of business, and are set by Village Ordinance. For commercial spaces, a Fire Inspection Fee based on square footage and/or occupancy also applies. Professionals who possess a license such as doctors, dentists, nurses, attorneys, architects, engineers, CPAs, etc. are required to pay a tax for their license(s) in addition to the tax for the business itself.

Business Tax Receipt payments are due when submitted and are renewed annually on September 30th. Please call 561-841-3365 for more information.

5. Are Business Tax Receipts pro-rated?

Business Tax Receipt fees are only pro-rated for the 2nd half of the fiscal year. Beginning on April 1st, 1/2 of the standard fee will be charged for the remainder of the fiscal year for all Business Tax Receipts. Refunds will not be issued for businesses leaving the Village or going out of business prior to the renewal period. Please call 561-841-3365 for more information.

6. Is there a penalty for operating a business without a Business Tax Receipt?

Yes. Any business that fails to obtain a Business Tax Receipt is subject to a penalty of up to 25% of the standard Business Tax amount according to Florida Statute 205.053. Please call 561-841-3365 for more information. Florida Statute 205.053

7. What if I do not pay my renewal on time, or do not receive a renewal notice?

The Village of North Palm Beach will send a renewal notice in July each year as a courtesy to local businesses. The Village is not required to do so, and failure to pay a renewal by September 30th each year will result in a late penalty regardless of whether or not a renewal notice is received.

It is your responsibility to pay the tax each year by September 30th to avoid late penalties. For payments received after September 30th but before October 31st, a late fee of 10% applies. An additional 5% per month is added to a maximum of 25% for payments received on or after November 1st. Please call 561-841-3365 for more information.

8. Can I apply for a Business Tax Receipt online, via facsimile, or mail?

All applications must be submitted in person at our office in The Shops at Village Square:
420 U.S. Highway 1
Suite # 21
North Palm Beach, FL 33408

Please call 561-841-3365 for more information.

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Code Compliance Division

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1. What is code compliance?

The Code Compliance Division is responsible for preserving the Village’s neighborhoods in an attractive, clean and safe condition, while providing responsive, courteous service that exceeds public expectations. We are committed to proudly serving our community in a safe, professional and effective manner. Please call 561-841-3365 for more information.

2. What is a code violation?

A code violation is a condition or situation that is in violation of the Village of North Palm Beach Code of Ordinances. The Code of Ordinances is available for reference at Village Hall and online: North Palm Beach Code of Ordinances

3. What is a civil matter?

Code compliance cannot resolve issues such as property line disputes, tree branches or limbs hanging over private property, subdivision covenants, and deed restrictions. These are best handled by an attorney. Please call 561-841-3365 for more information.

4. How may I file a complaint?

In person: Our office is at The Shops at Village Square
420 U.S. Highway 1
North Palm Beach, FL 33408
Office hours are Monday - Friday, 7 a.m. - 4:00 p.m.

Telephone: Our telephone number is 561-841-3365. If the line is already in use, you may leave complaint information on the answering machine.

5. Can I make an anonymous complaint?

Complainants do not have to identify themselves, although if they would like to have an officer contact them with the results of the investigation they may wish to provide a name and phone number. Please call 561-841-3365 for more information.

6. What should I do if I receive a Notice of Violation?

Call the Code Compliance officer who sent the letter. Do not wait until the last minute. Find out how to correct the problem and do so promptly. Additional time may be requested provided there is progress being made toward correction. Please call 561-841-3365 for more information.

7. What are the most common code violations that occur within the Village?

The most commonly violated codes within the Village are listed on our Top 10 Code Violations Page

8. Who decides when we can water our grass?

South Florida Water Management District makes decisions regarding water restrictions during a water shortage emergency. The Village code compliance and public safety personnel enforce the restrictions. Variances may be requested by contacting the District at 561-686-8800.

9. What are the enforcement procedures?

Our goal is to encourage both property owners and tenants to voluntarily correct any violations that may exist. Understanding the need to work together is an important function in preserving and improving property values. Enforcement Procedures

10. What is the difference between Code Compliance and a Condominium or Homeowner’s Association?

Code compliance is a division of the Village of North Palm Beach. The primary function is to educate the community about Village codes. The codes apply to every property within the Village. The purpose is to ensure that all neighborhoods and properties are maintained to a minimum standard. Code Compliance and Condo/Homeowner’s Associations

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Community Development

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1. Does the Village allow citizens to operate businesses out of their homes?

Yes, you will need to obtain a Home-Based Business Tax Receipt based on the guidelines of the Village Code of Ordinances. Obtain Business Tax Receipt

2. Can I construct a detached storage building or garage?

No, sheds are considered an accessory building in an R-1 and R-2 residential dwelling districts as an accessory building, and shall be limited to an automobile garage. In R-3 residential district and commercial districts accessory buildings are based on the Village Code of Ordinances regulations. All structures will be built according to the Florida Building Codes. Please call 561-841-3365 for more information.

3. What steps do I need to follow to install a pool?

Call the Building Department at 561-841-3365 for information on permitting a pool and/or spa.

4. Can I place temporary signs on my lot?

Temporary signs are permitted and allowed throughout the Village, subject to the restrictions imposed by Section 6-114 and other relevant parts of the Village Code of Ordinances. Please call 561-841-3365 for more information.

5. How do I report a street light that is out?

Please call the Public Works Department during normal business hours at 561-691-3440.

6. Do I need a permit to have a yard/garage sale?

Yes, you can obtain a permit at the Building Department at no cost. Please call 561-841-3365 for more information.

7. Who do I talk to if my neighbor's grass is really long and hasn't been cut?

You can call Code Compliance at 561-841-3365 to have an officer visit the property.

8. Where do I go to get a permit for launching my boat at Anchorage Park?

A permit can be obtained at the Recreation Center located at:
603 Anchorage Drive
North Palm Beach, FL 33408
Directions

9. Where can I find the Village Code of Ordinances?

The Village's Code of Ordinances are available for review online: North Palm Beach, Florida - Code of Ordinances

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Donations

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1. Who will take my book donations?

North Palm Beach Public Library. Books not used for the Library’s collection are donated to the Friends of the North Palm Beach Public Library. Please call 561-841-3383 for more information.

2. Where can I donate books?

At the North Palm Beach Public Library:
303 Anchorage Drive
North Palm Beach, FL 33408

Please call 561-841-3383 for more information.

3. When can I donate books?

Monday - Friday: 9:00 A.M. - 3:00 P.M.

Please bring donations in disposable bags or boxes that you do not want back. Please call (561) 841-3383 for more information.

4. What types of items can I donate?

We accept books, magazines <1 year old, books on CD (audio books), DVDs, and music CDs in good condition for donations. We do not accept encyclopedias, medical books, Reader's Digest books, VHS tapes, and/or text books. Please call 561-841-3383 for more information.

5. Who benefits from my donations?

The North Palm Beach Public Library benefits from your donations to the Library. Please call 561-841-3383 for more information.

6. What condition should donations be in?

Donations should be in good condition so that we can either resell them or catalog them. All donations should not have an odor, be burnt, moldy, dirty, chewed, scratched, wet, or have evidence of insect activity. Additionally, homemade DVDs and books with covers ripped off cannot be resold. Please call 561-841-3383 for more information.

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Finance Department

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1. Does the Finance Department accept credit cards?

No, the Finance Department does not currently accept credit cards. Please call (561) 841-3360 for more information.

2. What are the Finance Department's hours of operation?

Normal operating hours for the Finance Department are Monday - Friday, 8 a.m. - 5 p.m. Please call (561) 841-3360 for more information.

3. What is the current millage rate?

The current millage rate is 7.50 mills. This is equal to $7.50 per $1,000 of assessed value. So if a house is assessed at $400,000, and the owner has a $50,000 Homestead Exemption, the house is taxed only on $350,000. So multiply 350 x $7.50, and that owner would pay $2,625 in Village taxes.  

Keep in mind, other governmental bodies such as Palm Beach County, the School District and others also charge a tax to each property, so only 35 percent of the total taxes paid on a house in North Palm Beach goes to the Village.  Since 2,625 is 35 percent of 7,500, the property with a $400,000 value and a $50,000 Homestead Exemption would pay a total of $7,500 on an annual tax bill to all local governmental entities combined.

 Call (561) 841-3360 for more information.

4. Where can I view a copy of the Village's current budget?

The adopted budgets for the current and previous fiscal years are available online for review. Please visit our:

Annual Budget page

5. Where can I view the Comprehensive Annual Financial Report?

The Village's Comprehensive Annual Financial Reports (CAFR) are available online for review. Please visit our CAFR Page

6. What is the name of our water and sewer company?

The water and sewer company providing service to the Village is Seacoast Utility Authority. They can be reached at 561-627-2920, or you may visit their website

7. Where do I apply for a Homestead Exemption?

Homestead Exemptions are available from the Palm Beach County Property Appraiser's Office. Call 561-355-3230 for more information, or visit their website

8. Who do I contact regarding my property taxes?

For information relating to taxes, please the County Appraiser at 561-355-3230, or visit their website

9. Where is the North Palm Beach Finance Department located?

The Finance Department is located within Village Hall:
501 U.S. Highway 1
North Palm Beach, FL 33408
Directions

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General

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1. How can I submit a concern about the police department?

Answer

2. Do you offer anything for Senior Citizens?

Answer

3. How do I get to look at or obtain copies of records?

Answer

4. How do I become an advisory board member?

Answer

5. Where do I vote? How do I obtain an absentee ballot?

Answer

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Human Resources

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1. How can I find out what positions are available?

The Village of North Palm Beach routinely posts all job vacancies online or on our job bulletin board located inside Village Hall. To see the online vacancies visit the Jobs Page

2. How can I apply for a job?

Applications for all positions are available online or in person at the Human Resources Department located in Village Hall. Incomplete or unsigned applications will not be considered. Resumes in lieu of applications will not be considered. Please clearly mark all supplemental information provided, e.g., proof of certifications held or education, letters of recommendation, etc. Applications must clearly state the title of the position for which you are applying. Completed applications may be faxed to 561-848-3344 or returned to:
Attn: Human Resources Department
Village of North Palm Beach
501 U.S. Highway 1
North Palm Beach, FL 33408

3. Can I apply for more than one position?

Yes, candidates may apply for more than one position at the same time. However, only candidates who meet the minimum requirements for the position can be considered. Please complete a separate application for each desired position and make sure you have marked the position for which you are applying clearly on each application.

4. What types of benefits do you offer?

We offer a comprehensive benefit package to all full-time employees. An overview of the benefits we offer is listed on the Benefits page.

5. How can I apply for a position with the North Palm Beach Department of Public Safety?

Due to the sensitive nature of the positions in Public Safety there is a separate application process. Application forms are are available online or in person in the lobby of the John S. Atwater Public Safety Department Complex. Incomplete or unsigned applications will not be considered. Resumes in lieu of applications will not be considered. Please clearly mark all supplemental information provided, e.g., proof of certifications held or education, letters of recommendation, etc. Applications must clearly state the title of the position for which you are applying. Completed applications may be returned to:
Attn: Administration
North Palm Beach Department of Public Safety
560 U.S. Highway 1
North Palm Beach, FL 33408

For more information, please visit the Human Resources Department.

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Inter-Library Loans

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1. What is the Inter-Library Loan service?

The Inter-Library Loan service enables customers to borrow materials from libraries outside of the North Palm Beach Public Library collection. Lending libraries participate voluntarily in a nation-wide network to provide library users with access to materials. Please call 561-841-3383 for more information.

2. How much does it cost?

Fees associated with Inter-Library Loan service, such as database searching and shipping charges, are paid by North Palm Beach Public Library. Customers are responsible for any charges incurred for Overdue fees, lost or damaged Inter-Library Loan items. Please call 561-841-3383 for more information.

3. Who can request materials?

Any North Palm Beach Public Library cardholder with an account in good standing may use Inter-Library Loan service. Please call 561-841-3383 for more information.

4. What can I request?

Although Inter-Library Loan was designed as a tool for researchers, requests are accepted for most items not owned by North Palm Beach Public Library, including books and genealogy materials. Please keep in mind that genealogical resources may not be obtainable by Inter-Library Loan.

Libraries typically do not loan reference materials, current bestsellers, or items in special collections. Items published in the last 12 months and theses/dissertations cannot be requested. Please call 561-841-3383 for more information.

5. How many items can I request?

North Palm Beach Public Library customers may submit 3 Inter-Library Loan requests at a time. Please call 561-841-3383 for more information.

6. Do I have to know which libraries own the items before I place a request?

It is not necessary for customers to locate the materials they would like to borrow. The Reference Department staff will make the request and locate potential lenders. Please call 561-841-3383 for more information.

7. How do I request material using the Inter-Library Loan service?

Inter-Library Loan requests are taken at the circulation desk, by phone at 561-841-3383, or through our online form. Online Form

8. How long does it take to receive Inter-Library Loan material?

Most Inter-Library Loan materials are received within 2 - 4 weeks. We regret we cannot guarantee fulfillment within a certain time frame. Please call 561-841-3383 for more information.

9. How will I know when my material is available?

Customers will be notified by phone when their items are available. Please call 561-841-3383 for more information.

10. How long do I get to keep an Inter-Library Loan?

Inter-Library Loans typically check out for 3 weeks. The lending library may specify a shorter loan period, which North Palm Beach Public Library staff and customers must honor. Please call 561-841-3383 for more information.

11. What if I'm not finished by the due date? Can I renew my item?

Unfortunately, Inter-Library Loan materials do not renew. Customers are responsible for overdue charges for Inter-Library Loans. Please call 561-841-3383 for more information.

12. What if an item cannot be borrowed?

Customers are notified by phone if materials are not available. Please call 561-841-3383 for more information.

13. Whom do I contact with questions about Inter-Library Loan services?

Contact reference staff in person, by phone at 561-841-3383.

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Library

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1. How do I get a library card?

Anyone who is a resident of the Village of North Palm Beach may get a Library Card. Residents of municipality libraries that are members of the Library Cooperative of the Palm Beaches or live in unincorporated areas of Palm Beach County may also get a Library Card.

Acceptable identification includes:

•    Florida Driver’s License

•    Florida I.D. Card

•    Florida Voters Registration Card

•    Lease or Mortgage with Applicant’s Name

•    Tax or Utility Bill with Applicant’s Name

2. Is there a limit on what I can check out at one time?

Yes, please refer to the following check out limits:

• 25 Books
• 10 New Books
• 10 Audiobooks on CD
• 10 DVDs
• 10 Magazines
• 10 Inter-Library Loans
• 1 eReader
• Reference Materials are to be Authorized by the Circulation Desk

3. What are the loan periods for library materials?

• New and Bestseller Books: 7 or 14 Days
• General Fiction or Nonfiction: 28 Days
• Audiobooks: 28 Days
• DVDs: 7 Days
• Magazines: 28 Days
• Inter-Library Loans: 28 Days
• eReaders: 28 Days

4. Does the library charge fines?

No, we are a fine-free library. However, we do charge a replacement fee for lost or damaged items.

5. May I renew my materials online?

Yes, you can. Please refer to the directions below:

• Visit the online Card Catalog.
• Enter your Login (the number on your Library Card).
• Enter Pin. If the pin will not work, call the circulation desk at (561) 841-3383.
• Under “Checked out,” your checked out items will be listed. To the far right of the title you want to renew, click the box next to “Renew.”
• Under your list of check outs, click “Renew Selected.”
• Your items are now renewed.

6. How do I look up my account information?

Please refer to the directions below:

• Visit the online Card Catalog.
• Enter your Login (the number on your Library Card).
• Enter Pin. If the pin will not work, call the circulation desk at (561) 841-3383.
• You will be taken directly to your account and can now view your check out summary, personal details, reading history, etc.

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Parks & Recreation

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1. How do I reserve a park for a picnic/party?

Anyone can reserve the Large Gazebo at Anchorage Park. The fee for North Palm Beach residents is discounted. Please call the Recreation Department at 561841-3386 for availability. Anchorage Park's smaller covered picnic tables are first-come. The Cheeki Hut at Lakeside Park is not available for rental; It is also not first-come for private parties. It is only available for public sharing. Volleyball, Tennis and Basketball courts are not available for private parties. They are first-come, but please keep court time to one(1) hour if others are waiting. The indoor courts at the Community Center are available for rent if not in use by the department or on-going client program.

Park Shelter Guidelines (PDF)

2. Can someone who does not live in North Palm Beach go on trips, take classes or participate in sports at North Palm Parks and Recreation?

Yes, absolutely! On-going classes charge the same amount to residents and non-residents. Events such as bus trips charge no additional fee. Sport programs have 2 separate charges: one for a North Palm Beach resident and a different one for a non-resident. The non-resident rate is generally $10 higher than a resident fee. The Gazebo and Room rentals are available to all, but the rate is less for residents.

3. Can a non-resident use the pool or tennis facility?

Yes. Memberships are available for both. Daily rates are also available. Contact the related facility for more details. Recreation Facilities

4. How do I store my boat, trailer or motor home at the Village storage lots at Anchorage Park?

There is a waiting list for all size storage spaces. To get your name on the list, you will have to contact the Anchorage Park Activities Building. You will have to be a North Palm Beach resident to get on any list. Anchorage Park Facility Page

5. If I live in North Palm Beach can I use the boat launch?

Yes, but you will need a ramp decal. Decals can be purchased at the Anchorage Park Activities Building during office hours. To get a decal you'll need proof of North Palm Beach residency, your driver’s license and your vehicle registration. All documents must have North Palm Beach addresses and must be for the person applying for the decal. Anchorage Park Facility Page

6. How can my business get involved in the Parks and Recreation Department?

We are always looking for sponsors for the various events. Your tax-deductible donation can enable us to offer a more enriching event for all. Contact our main office by calling 561-841-3386. Parks & Recreation Page

7. Do you offer anything for senior citizens?

Yes, we offer many classes and activities for active and non-active senior citizens. See the activity schedule for more details. Winter 2015 Activity Schedule (PDF)

8. Do you have a dog park?

Yes, the off-leash dog park is located at Anchorage Park, 603 Anchorage Drive. Anchorage Park Facility Page

9. Where do I report a problem at a park?

Please contact the Parks and Recreation Department by calling 561-841-3386 to report any concerns or safety issues. Parks & Recreation Staff Directory

10. How can I use a playing field?

The fields are available for use by permit only. Fields used at night will include a charge for lights. Please contact the Community Center at 561-841-3389 for availability. Community Center Facility Page

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Parks and Recreation: Marina Boat Ramp Decal

Show All Answers

1. Who can obtain a permit?

Only North Palm Beach residents can obtain a permit.

2. How much does a permit cost?

$64.20/year: October 1st - September 30th; the cost is reduced at the 1/2 year mark.

3. What kind of documentation is required to receive a permit?

1. Driver's License
2. Boat Trailer Registration matching driver's license;
3. Proof of NPB Residency; if not proved via DL/Reg, go to pbcgov.com/papa and bring in a print out of Property Appraiser's property detail showing ownership.

4. Can I still get a permit if I rent in North Palm Beach?

Yes, you can. Please provide the following:

1. Sign 1-year lease agreement.
2. Matching driver's license and boat trailer registration;
3. Any utility bill in applicant's name at NPB address. 

5. What if I want to only launch a couple of times a year?

North Palm Beach residents can obtain a temporary launch permit. The fee is $10 per launch and temporary permits can be purchased in-person at our Anchorage Park activities building at 603 Anchorage Drive, North Palm Beach, FL 33408.

6. Can I purchase a permit online?

You can purchase a permit online. Visit our Activities page to create an account: 

Activities Page

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Planning & Zoning Division

Show All Answers

1. Does my sign need Planning Commission (Local Planning Agency, LPA) approval for my business located at a commercial property and is there a fee?

Yes, your sign needs approval from the Planning Commission, which meets the first Tuesday of each month. The application needs to be submitted 2 weeks prior to the meeting. At this time, there is no fee to submit to the board. Planning Commission Page

2. Do I need zoning approval to replace my fence?

Yes, the Zoning Department confirms the fence is being installed in the correct location on the lot. Planning & Zoning Department Page

3. What is National Flood Insurance Program (NFIP)?

The U.S. Congress established the National Flood Insurance Program (NFIP) with the passage of the National Flood Insurance Act of 1968. The NFIP is a federal program enabling property owners in participating communities to purchase insurance as protection against flood losses on exchange for state and community floodplain management regulations that reduce future flood damages.

4. Is my property in a flood zone?

The Village has a flood zone map that the residents can look at and obtain the information for their insurance company.

5. What is a “Business Tax Receipt” (formerly Occupational License) and when do I need to apply?

A Business Tax Receipt (formerly Occupational License) is a tax for the privilege of engaging in or managing any within the Village limits of the Village of North Palm Beach. Whether your business is in a commercial location, out of your home or you own rental property a Business Tax Receipt is required pursuant to both local and state laws. Business Tax Receipt FAQs

6. Does the Village have a Comprehensive Plan and how can I review this?

Yes, you can review the Comprehensive Plan during hours of operation or you can purchase a copy from the Village Clerk’s office. Village Clerk Page

7. What are the setbacks on my property?

The setbacks are based on the zoning district by lot number, block number and plat.

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Police Department

Show All Answers

1. Where is the North Palm Beach Police Department located?

Our address is
560 US Highway 1
North Palm Beach, FL 33408

We are approximately half a mile North of Northlake Boulevard on the East side of US Highway 1. Directions

2. What phone number should I use to contact the North Palm Beach Police Department?

In any non-emergency situation, dial 561-848-2525. This number is available 24 hours a day, 7 days a week. Use this number to report suspicious activity or to request any police service. For any type of emergency call 911.

3. How do I obtain a copy of a police report?

A police report may be obtained from Records, located at the North Palm Beach Police Department:
560 US Highway 1
North Palm Beach, FL 33408

This service is provided Monday to Friday from 8:00 a.m. until 5:00 p.m. Please have your case number available. Directions

4. Will the Police Department watch my house when I am away on vacation?

Yes, you will be required to fill out a Vacation House Watch request form. Vacation House Watch Request Form (PDF)

5. Do you offer security surveys?

Yes. Please contact the Administration/Community Affairs Sergeant at 561-841-3317 to request a free security survey. A specially trained and certified Crime Prevention Practitioner will conduct the survey and provide you with a written report at no charge.

6. Do you provide special detail services for home or business purposes?

Yes. We do offer special detail service at a cost to the requesting party. Special Detail Service

7. How can I apply for a position with the department?

You will want to check for open positions first before you can apply. Currently, we are not accepting applications at this time. Employment Opportunities

8. I am dissatisfied about my recent contact with a North Palm Beach Police Officer, what can I do?

The North Palm Beach Police Department will investigate any complaint made by a citizen. Complaints may be received in person, via written correspondence, telephone calls, or anonymously. Please call 561-848-2525 and ask to speak with the Supervisor on duty.

You may request a copy of the annual Internal Affairs report by contacting Sergeant Mekoliavitch at 561-882-1157.

9. I locked my keys in my car. Will the Police Department come and open it?

Unfortunately, due to liability concerns, the Police Department no longer offers this service. The only exception is when a person is locked inside of the vehicle and their safety is in jeopardy. If you have locked your keys in your vehicle, please consult the locksmith section of the Yellow Pages.

10. How can I contact the officer that investigated a crime against me or an accident I was in?

Telephone the NorthComm dispatch center at 561-848-2525. If the officer is on duty at that time, a message will be forwarded to the officer to call you. If the officer is not on duty, you will be forwarded to their Supervisor's voice mail. Leave your name, phone number, the best time to call you back, and the purpose of your call. Be sure to include your case number.

11. I received a traffic citation for an equipment violation on my car and now have it fixed. Who can I see to have my vehicle inspected and citation signed off for Traffic Court?

You can come to the North Palm Beach Police Department located at
560 US Highway 1
North Palm Beach, FL 33408 Directions

12. What is the best manner to compliment or commend a member of the North Palm Beach Police Department?

We always enjoy positive feedback. Please send your written comments to:
North Palm Beach Police Department
Attn: Administration
560 US Highway 1
North Palm Beach, FL 33408
Or you may send an email. Email the Department

13. Where / how do I obtain a permit to carry a firearm?

In order to obtain a permit to carry a concealed firearm, contact the closest office of the Florida Department of State - Division of Licensing. You may find additional information through their website. Department of Agriculture and Consumer Services

14. How can I find out if a certain person is in jail?

If you are looking for someone within Palm Beach County, please visit the Palm Beach County Sheriff’s Office website. Palm Beach County Sheriff’s Office

15. How do I establish a Neighborhood Watch in my neighborhood?

Our Administration/Community Affairs Sergeant will be happy to schedule a meeting with you and your neighbors to explain the procedure for developing a Neighborhood Watch in your neighborhood. You may contact our Administration/ Community Affairs Sergeant by calling 561-841-3317 or send an email. Email Administration/Community Affairs

16. What are the Florida laws concerning seat belts and car seats for children?

Seat Belts: Florida law requires all front seat passengers wear seat belts regardless of age. All passengers, regardless of location in the vehicle, who are under 18 years of age must wear seat belts.

Car Seats: The following is taken from Florida law: “Every operator of a motor vehicle as defined herein, while transporting a child in a motor vehicle operated on the roadways, streets, or highways of this state, shall, if the child is 5 years of age or younger, provide for protection of the child by properly using a crash-tested, federally approved child restraint device. For children aged through 3 years, such restraint device must be a separate carrier or a vehicle manufacturer's integrated child seat. For children aged 4 through 5 years, a separate carrier, an integrated child seat, or a seat belt may be used.”

17. Is my Handicap Parking Permit from another state good in North Palm Beach?

Your handicap-parking sticker is accepted in Florida. It must be hung from the rear view mirror or plainly seen on your dash if not hangable. If you are renting a vehicle and have any further questions or needs, please contact your car rental agency. They work with these issues daily.

18. I have a permit to carry a firearm in another state. Is that permit valid in Florida?

Authorization to carry concealed firearms is described in Section 790.06 of the Florida Statutes and regulated by the Florida Department of State. Persons, who are licensed to carry a firearm in a state other than Florida who wish to determine if their license applies in Florida, may find the information they need through the Florida Department of State’s website. Regardless of where one has obtained their firearms license, when in Florida, you are accountable to Florida laws concerning firearms and carrying / possession of them. Florida Department of State’s Website

19. How dark can I tint my car windows?

Florida statutes prohibit sun screening material on side windows on either side, forward of or adjacent to the operator’s seat…the solar reflectance of visible light of not more than 25% as measured on the no film side and light transmittance of at least 28% in the visible light range. No sun screening may be placed on the front window so as to “encroach upon the driver’s direct forward viewing area…”

As a practical matter, legitimate window tenting businesses know which of their products comply with Florida laws and are not allowed to install sun-screening materials, which do not comply with state statutes. They may have darker material in stock to put on rear side and rear windows as allowed by law.

Window tinting of any sort deteriorates a driver’s visibility, particularly at night. It is strongly urged that you consider this when deciding how dark you wish to tint your windows. Do not trade safety for comfort or style.

20. Can I put neon lights under my car, blue lights in my car’s dash, add designer covers over my tail lights, etc?

Florida statutes prohibit the use of “any headlamp, auxiliary or fog lamp, rear lamp, signal lamp, or reflector…which tend to change the original design or performance, unless of a type which has been submitted to the department and approved.” This includes neon lights under a vehicle and around the license plate.

It is a violation of law (arrestable) to display flashing blue lights or red lights unless authorized by statute. If you are not sure whether you are authorized, you probably aren’t.

Decorative covers over tail / stop lights have become popular. Florida statues require that tail lamps “shall emit a red light plainly visible from a distance of 1,000 feet to the rear…”

21. Where can I find out if a used article / vehicle I plan to buy has been reported stolen?

The Florida Department of Law Enforcement has a website. On the right side you will see some links under the topic “Search For,” select “Stolen Property.” You must have the brand, model number, and serial number to do a search. Florida Department of Law Enforcement

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Public Works Department

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1. Is the Public Works Department also the Building Department?

No, the Building Department (Community Development) is located at 501 US Highway 1. The phone number is 561-841-3365. Building Department Page

2. Where do I go to get a boat ramp sticker?

The Recreation Department is now responsible for the issuance of boat ramp stickers. They can be applied for at the Anchorage Park Activities Building located at 603 Anchorage Drive. The phone number is 561-841-3386. Parks & Recreation Page

3. Is the Public Works Department responsible for water and sewer service?

No. For water and sewer service please call Seacoast Utility Authority at 561-627-2900.

4. Where do I obtain an application for employment?

Applications are available at Human Resources, located at 501 US Highway 1 at Village Hall. Directions to Village Hall

5. What is the schedule for garbage, trash and recycling pickup?

As of July 2022:

Normal Collection Schedule:

• Monday - Garbage & vegetation Village-wide.
• Tuesday - Glass and plastic recycling pickup (blue bin), plus bulk items at single-family homes.
• Wednesday - Garbage & yard vegetation Village-wide.
• Thursday - Paper and cardboard recycling pickup (yellow bin), plus bulk items at multi-family homes.
• Friday - Garbage & yard vegetation Village-wide.

Holiday Collection
The service scheduled for the day on which the holiday is observed will be missed. All other collection days will remain the same as the normal collection schedule.

Residential curbside collection service guidelines

Recycling guidelines

Report missed garbage pickup

Solid Waster Division Page

6. What is difference between trash and vegetation and/or what materials can be recycled?

Please refer to this page for residential curbside collection service guidelines for residents:

Solid Waste Division Page

7. When a holiday falls on a sanitation pickup day, when will my collection take place?

When a holiday falls on a sanitation pickup day, collection will take place on the next regularly scheduled pickup day for that type of item. For example, if yard vegetation was missed on a Monday holiday, it will be picked up on Wednesday.

8. Why was my dumpster not picked up?

There is likely an issue with your dumpster. A fluorescent green notification tag should have been affixed to the dumpster indicating the steps necessary to find out what the exact problem is. Please call the number on the tag for further information.

9. What items can be placed in my garbage cans or dumpster?

Household and/or commercial garbage (which must be bagged), trash and vegetation. The village will not pick up automotive parts - including tires, car batteries, engine blocks, gas tanks, etc. - nor hazardous materials - such as gasoline, lacquer, oil based paint, motor oil, etc. For disposal instruction and locations, contact the Solid Waste Authority of Palm Beach County. Solid Waste Authority Website

10. Can Public Works pick up my construction debris?

For all extensive home or commercial projects a construction dumpster will be needed. Call the Community Development Department at 561-841-3365 for more information. Community Development Page

11. There is a streetlight in front of my house. Who takes care of these lights?

Some lights are owned by the Village and some are owned by Florida Power and Light. If you spot a streetlight out, please call the Public Works Department at 561-691-3440 and we will route it to the appropriate authority. Public Works Page

12. Can someone repair my sidewalk or pothole?

Please call Public Works at 561-691-3440 and report the nature of the problem.

13. A traffic sign is missing or knocked down or the signal is not working. Whom do I call?

For the most part, traffic signs within the Village limits are the responsibility of the Public Works Department. Palm Beach County and/or the Florida Department of Transportation are responsible for the signs and signal on county roadways or federal highways. These include Prosperity Farms Road, Northlake Boulevard, Alternate A1A and US Highway 1. Call the Public Works Department at 561-691-3440 and we will make sure the proper authority is notified.

14. I am interested in planting some trees in my swale area. How do I get permission to do so?

Please fill out the swale tree application form found online or stop by our office. Swale Tree Application Form (PDF)

15. A sprinkler head is broken on public property who do I call to report it?

Public Works maintains the irrigation systems for the medians and around Village buildings. Call Public Works at 561-691-3440 for more information. Public Works Page

16. What days can I water for irrigation purposes?

Effective Saturday, March 26, 2011, landscape irrigation is prohibited between the hours of 10 a.m. and 4 p.m. on the days specified for even and odd numbers. Even number days are Thursday and/or Sunday. Odd numbers are Wednesday and/or Saturday. Contact the Public Works Department for more information. Public Works Page

17. Tree branches are growing into power lines. What should I do?

Never cut any vegetation in or around power lines. Contact Florida Power and Light Company to report this problem.
Florida Power and Light Company Website

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Purchasing

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1. Where is the Purchasing Division located

Inside Village Hall which is located at 501 US Highway 1, North Palm Beach, FL 33408.

2. How do you dispose of surplus items?

The Village of North Palm Beach sells our surplus items through an online auction. Current assets available can be viewed at: www.govdeals.com. From the Govdeals home page, choose location search and type in zip code 33408. Choose North Palm Beach, FL.

3. Is there a way for this site to notify me when changes are made or new bids are submitted to the page?

You may sign up for email notifications when any new opportunities listed on the Purchasing website. To receive notifications, visit the Bids & Proposal page and clicking the Sign up icon that is at the top of the page from there, you are able manage your subscriptions.

4. What is the Difference between a bid and a proposal?

Bids, known as competitively sealed bids or Invitation for Bid (IFB), refer to a contracting method in which sealed bids are publicly solicited, opened, and a contract is awarded based on price to the lowest responsive and responsible bidder. Proposals refer to a contracting method in which a solicitation is made through a Request for Proposal (RFP), and between receipt of proposals and award, discussions with vendors may take lace, which may result in price changes.

5. How do I submit a bid?

Advertised sealed bids must be received and are opened publicly on the date and time of the bid opening as stated in each bid. Bids must be delivered to:

The Village of North Palm Beach
Village Clerk's Office
501 US Highway 1
North Palm Beach, FL 33408

It is the bidder’s responsibility to ensure that the bid is submitted in a timely manner and received in the Village Clerk's Office prior to the bid opening. If the bid is sent by courier or mailed it is recommended that the bid be sent early. It is recommended that the bid arrive at least one business day before the bid opens to ensure timely receipt.

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Village Clerk

Show All Answers

1. Who is the mayor? May I speak to the mayor?

The Mayor is David Norris. You may email the Mayor at dnorris@village-npb.org or leave a message with the Clerk’s Office, 841-3355, and the Mayor will call you back.

2. How do I become an advisory board member?

The Clerk's Office accepts advisory board applications at any time and keeps them on file in the event of a vacancy. Board vacancies are advertised in the Village newsletter and on the website. Advisory Board applications are available online on the Boards and Committees page or by contacting the Clerk's Office.

Clerk's Office Page.

3. When is the next Village municipal election?

The next Village election is scheduled for March 12, 2024. For more information, visit the Elections webpage.

4. How do I get to look at or obtain copies of records?

The public may view or obtain copies of records by contacting the Clerk's Office or may access many public records online using the links on the Public Records page. Online Public Records.

5. How do I register to vote? Where do I vote?

Voter registration applications are available at Village Hall, North Palm Beach Library, or at the Supervisor of Elections Office. To find out where you go to vote, call the Clerk's office, 841-3355, or use the Precinct Finder on the Supervisor of Elections website, www.pbcelections.org

Precinct Finder

6. How do I obtain an absentee ballot?

Absentee ballots are available only from the Palm Beach County Supervisor of Elections. Requests for absentee ballots may be done by phone, by mail, or by completing the application online at www.pbcelections.org Palm Beach County Supervisor of Elections Office.